Training

Professional Soft Skills Training for Personal and Organisational Growth in Malaysia and Singapore

Training for a Changing World – Why Soft Skills Matter

You’ve probably noticed it: the way we work is changing — fast.
AI, hybrid teams, and cultural shifts are putting pressure on organisations to evolve. And to thrive in this new era, people need more than technical knowledge.
They need soft skills.

According to the World Economic Forum (2023):

44% of core worker skills will need to change within five years.

Yet many organisations still rely on outdated training models. My role is to offer a new approach — one that is experiential, innovative, and transformative.

What I Offer

With over 20 years of experience, I’ve designed and led sessions for international organisations, teams and individuals across cultures and continents.

Psychology, adult learning and behavioural science as a foundation
Tailored content, aligned with your strategic needs
A toolbox of innovative methods: MBTI, Enneagram, symbolic and systemic tools, AI-based exercises
Flexible delivery: in-person or online (Zoom, Miro, Stilo…)
A focus on transformation, not just transmission

Let’s build the skills of tomorrow — together.

Below are some of the key trainings I offer — all of them adaptable, impactful, and designed to meet today’s challenges.

🧠 Knowing Myself, Working with Others

A highly interactive training to explore who you are, how you relate to others, and how to foster collaboration in diverse teams.

Target audience: Professionals, teams, HR, young talents
Objectives: Understand personal preferences, improve collaboration, foster team cohesion
Format: In-person or online (Zoom / Miro)
Duration: 2 x 3h or 1 day
Tools & methods: MBTI, Enneagram, symbolic exercises, group feedback
Benefits: Stronger communication, mutual respect, conflict reduction, personal clarity

🛡️ Preventing Psychosocial Risks

A practical and reflective training to help participants recognise, understand, and prevent stress-related issues in the workplace — from overload to burnout.

Target audience: Team leaders, HR officers, managers, staff exposed to stress
Objectives: Identify psychosocial risk factors, build awareness, promote prevention strategies
Format: In-person or online (Zoom / Miro)
Duration: 1 day or 2 half-days
Tools & methods: Case studies, role-playing, reflective exercises, organisational diagnosis grid
Benefits: Reduced absenteeism, improved mental health, stronger team resilience, better communication on stress-related issues

🌿 Pillars for Physical, Mental and Emotional Well-being

A holistic training designed to help participants reconnect with their body, manage emotions, and build daily habits that support sustainable energy, clarity, and inner balance.

Target audience: Professionals, teams, anyone seeking balance and resilience at work
Objectives: Explore the foundations of well-being, understand stress cycles, and build rituals for body–mind–emotion alignment
Format: In-person or online (Zoom / Miro)
Duration: Half-day, 1 day, or modular sessions
Tools & methods: Body awareness, breathing, emotional literacy, self-reflection, micro-actions
Benefits: Increased focus, energy regulation, emotional clarity, and long-term health at work

🧭 Self-awareness for Effective Leadership

An insightful and practical training to help leaders better understand themselves, clarify their leadership style, and adapt to the diverse personalities within their team.

Target audience: Managers, emerging leaders, project coordinators, HR
Objectives: Develop self-awareness, identify leadership strengths and blind spots, adapt leadership behaviours based on MBTI profiles
Format: In-person or online (Zoom)
Duration: 1 day or 2 half-days with individual coaching sessions
Tools & methods: MBTI, individual reflection, leadership mapping, peer dialogue
Benefits: Better decision-making, improved team dynamics, greater leadership presence and emotional intelligence

🚀 How to Develop Professionally

A deep and structured journey to help participants reflect on who they are, what they are capable of, what drives them, and where they want to go in their career. The training unfolds over four half-days.

Target audience: Professionals in transition, employees preparing a next step, talent development programmes
Objectives: Strengthen self-awareness, clarify skills and motivations, and align professional goals with personal identity
Format: 4 half-day modules (can be spread across several weeks)
Tools & methods: MBTI or Enneagram, reflective writing, peer coaching, career mapping
Benefits: Clearer career direction, renewed confidence, actionable personal development plan

🧩 Programme

Module 1 – Knowing Myself: Exploring personality types and behavioural preferences (MBTI or Enneagram)
Module 2 – Recognising My Skills: Identifying and naming key competencies, learning to embody them with confidence
Module 3 – Understanding My Motivation: Reflecting on internal drivers and values
Module 4 – Orienting My Career Path: Defining possible directions and next steps

🎯 Managing Your Own Career Development

A practical and reflective training to help participants take ownership of their career path by identifying their aspirations, making informed decisions, and building a personal strategy for growth and mobility.

Target audience: Professionals in transition, staff seeking internal mobility, early-career and mid-career employees
Objectives: Clarify direction, make conscious career decisions, and learn how to navigate change with confidence
Format: In-person or online (Zoom / Miro)
Duration: 1 day or 2 half-days
Tools & methods: Career mapping, reflective questioning, peer dialogue, practical frameworks
Benefits: Increased confidence, better career alignment, enhanced motivation and clarity of purpose

🤝 Conflict Management & Negotiation

Conflict is not a problem in itself — it’s a natural part of human interaction. What makes the difference is how we respond to it. This training helps participants develop the awareness, tools, and emotional intelligence needed to approach conflict with clarity, respect and strategy.

It also addresses the core principles of effective negotiation: knowing when to assert, when to adapt, and how to seek win-win solutions. We explore how to prepare for negotiation, express your position clearly, and understand the interests of others — even in challenging or high-pressure situations.

Target audience: Managers, team members, HR, project coordinators, multicultural teams
Objectives: Recognise conflict patterns, manage emotions, express needs and boundaries, and adopt effective negotiation strategies
Format: In-person or online (Zoom / Miro)
Duration: 1 day or modular format
Tools & methods: TKI conflict model (more info), emotional regulation, role-playing, negotiation matrix, scenario analysis
Benefits: Improved conflict resolution, increased negotiation skills, better communication under pressure, stronger collaboration and psychological safety in teams

⏳ Time Management – Regaining Focus in a Digital World

With digitalisation, back-to-back meetings, and constant notifications, time is no longer just a matter of planning — it’s a matter of energy, clarity, and boundaries. This training helps participants take back control of their time by identifying what really matters, setting priorities, and creating space to breathe.

Target audience: All professionals facing time pressure, overload or digital fatigue
Objectives: Optimise time usage, prioritise effectively, increase productivity while preserving well-being
Format: In-person or online (Zoom / Miro)
Duration: Half-day or 1 day
Tools & methods: Pareto principle (80/20), Eisenhower matrix (urgent/important), email & meeting strategies, time-tracker tools, breathing & pause techniques
Benefits: Greater clarity, improved efficiency, reduced stress, more conscious decision-making, and a healthier relationship to time

🌐 Networking – Building Meaningful Professional Connections

Networking is often misunderstood — and as a result, often disliked. It’s not about asking for favours, selling yourself, or collecting contacts. It’s about offering presence, value, and connection. This training demystifies networking and reframes it as a human and strategic act of reciprocity.

Participants learn how to move from a “transactional” mindset to a “relational” one: building bridges rather than knocking on doors. It’s about stepping outside your comfort zone, reaching out with curiosity, and staying true to who you are — without trying to “sell yourself”. Because we are not products to be sold, but people to be discovered.

In today’s world, recruitment doesn’t happen only through CVs and cover letters. It often begins with conversations, introductions, and the trust that comes from real interactions — online or offline. This training helps participants understand the power of a well-tended network and how to build one that reflects their values.

Target audience: Professionals at any stage of their career, introverts or those reluctant to network, people seeking visibility or mobility
Objectives: Clarify your intention, overcome limiting beliefs, create an authentic network both online and offline
Format: In-person or online (Zoom / Miro)
Duration: Half-day
Tools & methods: Self-reflection, positioning exercises, digital presence audit (LinkedIn), role-playing for connection building
Benefits: Expanded visibility, greater confidence in reaching out, stronger professional relationships, better access to hidden opportunities

🧭 Career Development & Guidance – Exploring Your Path

Where am I coming from? Where am I now? Where do I want to go?
This training invites participants to reflect deeply on their career journey. It’s not only about skills and roles — it’s about identity, purpose, and the meaning we give to our professional lives.

We explore your personal and professional evolution through introspective tools, symbolic exercises, and structured self-coaching frameworks such as Robert Dilts’ Logical Levels. From your past experiences to your future vision, we help you define a direction that is coherent, realistic, and aligned with your values.

🌀 A Transformative Process in Three Acts

Act 1 – The Past: Trace your career path through achievements, learnings, and family influences (career myths, unconscious loyalties).
Act 2 – The Present: Evaluate your current position with clarity. What are your true motivators? Which environment suits you best?
Act 3 – The Future: Define your vision. Which direction aligns with your identity, your life context, and your mission?

💡 Tools & Frameworks

Logical Levels of Change (Dilts)
Typology of Career Styles (Expert, Linear, Spiral, Transitory)
Motivation analysis (Herzberg’s satisfaction factors)
Symbolic and narrative approaches (letter to your younger self, career story cards)

🎯 Objectives

Gain clarity on your career identity
Reconnect with your values and vision
Identify transferable skills and areas of growth
Develop a realistic and inspiring action plan

📌 Format & Practical Info

Target audience: Professionals at a career crossroads, internal mobility candidates, expats, individuals nearing a transition
Duration: 1 day (optional individual coaching)
Format: In-person or online (Zoom / Miro)
Methods: Visual tools, guided self-reflection, symbolic mapping, peer sharing

🌱 Benefits

A renewed sense of direction and purpose
Practical clarity on next steps
Emotional alignment and motivation

🧩 Identifying My Skills and Potential in a Hybrid World

Understanding your skills starts with understanding yourself. Many professionals underestimate or overlook their real strengths — simply because they don’t have the words to name them. This training helps participants reconnect with their lived experience and gain the language they need to confidently express their value.

Knowing how to talk about your skills — especially in job interviews, evaluations, or team projects — is a key career asset. But it’s not just about the past. In today’s evolving world of work, it’s also about identifying which skills need to be developed to stay relevant.

We guide participants through a structured reflection that connects personal identity with professional potential, and encourages them to define a development path that makes sense — one that aligns both with their own aspirations and the emerging needs of organisations, especially in the context of digitalisation and AI-driven transformation.

Target audience: Employees in hybrid roles, professionals in transition, internal mobility candidates
Objectives: Clarify strengths, acquire the vocabulary to express them, identify development priorities in line with evolving work contexts
Format: In-person or online (Zoom / Miro)
Duration: Half-day or 1 day
Tools & methods: Competency grid, reflective questioning, peer feedback, future skills mapping (with AI and digital lens)
Benefits: Stronger self-confidence, better preparation for interviews and career reviews, proactive development mindset

🎯 Clarifying My Motivations in an Uncertain Context

In times of rapid change, staying motivated isn’t just about setting goals — it’s about reconnecting with meaning and intention. This training invites participants to explore what truly drives them, and how to stay aligned with their values and strengths, even in uncertainty.

Motivation and competence go hand in hand. Being effective at work means knowing what you want and what you’re good at — and understanding how these two can support each other.

We also explore how motivation can be shaped by both internal factors (values, purpose, energy) and external factors (recognition, environment, opportunity). Participants reflect on their own “drivers” — inner patterns and learned strategies that unconsciously push them in certain directions, sometimes at the expense of well-being.

To go deeper, we use the Enneagram model to help participants recognise their core motivational patterns and how they can shift from reactive to conscious choice.

Target audience: Professionals in transition, employees facing ambiguity, talent development participants
Objectives: Identify internal drivers, reflect on values, align actions with long-term motivation
Format: In-person or online (Zoom / Miro)
Duration: Half-day or full-day session
Tools & methods: Enneagram, value-mapping, driver exploration, guided reflection, motivational coaching techniques
Benefits: Clearer direction, renewed energy, increased alignment between values and actions, greater engagement at work

📄 Vacancy Notice, CV & Cover Letter – Shaping Your Application with Impact

An application is never just about listing experiences — it’s about understanding what the recruiter needs and responding with clarity and relevance. This training helps participants craft compelling applications by teaching them how to read between the lines, express their value, and effectively utilise both structure and creativity.

🕵️‍♂️ Understanding the Vacancy Notice

A vacancy notice is a doorway — but to open it, you must understand what lies behind it. Participants learn how to go beyond the text: to research the organisation, identify hidden expectations, and align their application accordingly.

📑 Optimising the CV

Too often, CVs are cluttered with irrelevant information. This module teaches how to create a concise, targeted CV that speaks directly to the recruiter’s needs. The focus shifts from “I” to “we”: how will I contribute to the mission, to the team, to the results?

📝 Writing the Cover Letter

The cover letter is not a CV in paragraph form — it’s a unique space to express motivation. Participants learn how to approach it differently: writing with the right brain (creative, emotional, relational), while the CV uses the left brain (logical, structured). The letter must resonate, not just inform.

🤖 Smart Use of AI

AI can assist in structuring and improving your documents — but it cannot think or feel for you. This training shows how to use AI as a complementary tool: to clarify structure, compare tone, and refine language — without losing your authenticity.

Target audience: Professionals seeking new opportunities, internal mobility candidates, recent graduates
Objectives: Analyse a vacancy notice deeply, tailor a CV to employer needs, write a compelling and authentic cover letter, use AI tools ethically and effectively
Format: In-person or online (Zoom / Miro)
Duration: 3 modules of 2 hours each
Tools & methods: Vacancy decoding, peer review, writing lab, AI-assisted editing, recruiter simulation
Benefits: Stronger applications, increased interview invitations, more confidence in self-presentation

🎙️ Interview Preparation – From Fear to Confidence

A job interview is not about asking for something — it’s about offering your skills. And yet, for many, it brings fear of rejection, performance anxiety, or feelings of inadequacy. This training helps participants shift from fear to confidence by understanding the true nature of the interview: a conversation between two partners looking for alignment.

Interviews touch something deep: our sense of worth, our fear of failure, and our relationship to how others see us. That’s why preparation is not only technical — it’s also emotional and relational.

🧭 The Three Phases of an Interview

Before: Preparing your mindset, reviewing your competencies and motivations, researching the organisation
During: Managing stress, using your body language consciously, expressing yourself clearly and authentically
After: Reflecting, learning, following up — without self-judgement

💡 The Role of Non-Verbal Communication

More than 80% of communication is non-verbal. This training helps you become aware of your posture, gestures, tone of voice, and micro-expressions — and how they support or contradict your words.

🛠️ Structuring Your Answers with STAR

The STAR method (Situation, Task, Action, Result) is a key tool to answer competency-based questions with clarity and impact. We’ll practise using real scenarios and targeted feedback to help you respond with both structure and presence.

Target audience: Jobseekers, internal mobility candidates, students and professionals facing interviews
Objectives: Build confidence, learn to express your value, understand recruiter expectations, reduce stress
Format: In-person or online (Zoom / Miro) with individual coaching sessions
Duration: Half-day or 1 day
Tools & methods: STAR framework, mock interviews, video feedback, body language analysis, emotional regulation techniques
Benefits: Stronger presence, clearer answers, greater self-trust, and better preparation for real-life interviews

🔄 Learning by Mistakes – Unlocking the Learning Mindset

In many organisations, mistakes are still seen as signs of weakness or incompetence. People fear the judgement of others — managers, colleagues, or even themselves. This fear creates a culture of silence, guilt, and shame, preventing valuable learning from taking place.

This training helps participants shift their mindset and see mistakes as part of the learning journey. Together, we explore how to respond constructively when we make mistakes — and how to support others when they do.

💡 Changing the Culture of Error

From judgement to curiosity: understanding the deeper causes of mistakes
Dealing with internal criticism: guilt, shame, and the fear of not being good enough
How to talk about mistakes — individually and collectively

🔁 Giving and Receiving Feedback

Mistakes often require communication. This module includes techniques for giving feedback in a respectful, non-aggressive way, and receiving feedback without feeling attacked.

🧠 The Learning Mindset

We explore how to develop a mindset that embraces trial and error as a path to mastery. Participants reflect on how they personally respond to failure, and how to build resilience and growth.

Target audience: Team members, managers, project leaders, and HR professionals

Objectives: Reduce fear around mistakes, improve communication, turn errors into opportunities

Format: In-person or online (Zoom / Miro)

Duration: Half-day

Tools & methods: Peer feedback exercises, reflective practice, group discussions

Benefits: A healthier team climate, better feedback skills, and more resilient learning culture

🧠 Emotional Intelligence – Feel Better, Relate Better

What makes us human — and different from artificial intelligence — is our capacity to feel. Emotions are not weaknesses. They are signals, guides, and the fabric of our relationships.

This training helps participants understand their emotional world and the impact it has on collaboration, communication, and well-being. It also explores how emotions are shaped by personality, upbringing, and culture.

We will share simple yet powerful tools to better regulate emotions, including TRE (Tension & Trauma Release Exercises) and mind-body techniques. Our aim is not emotional control, but emotional intelligence: recognising, accepting, expressing and transforming.

💬 What We’ll Explore

Why emotions matter in the workplace and in life
How emotional intelligence can be cultivated over time
How to relate better — even under pressure

🎯 Benefits for You and Your Organisation

More inner balance, less stress and reactivity
Better collaboration and mutual understanding
Contribution to psychosocial risk prevention

Target audience: All staff, team leaders, people working in high-pressure or relational contexts

Objectives: Recognise emotional triggers, develop regulation techniques, increase empathy and self-awareness

Format: In-person or online (Zoom / Miro)

Duration: Half-day

Tools & methods: TRE, emotional mapping, role-play, reflective practices, breathing techniques

Benefits: Greater well-being, better self-regulation, improved communication, enhanced teamwork

🧠 Decision-Making Under Pressure – From Confusion to Clarity

Making decisions in high-pressure situations is not just a skill — it’s an art. When emotions rise, information is incomplete, and time is short, our brain tends to react rather than reflect. This training helps participants develop a clear framework to move from reactive confusion to purposeful decision-making.

We combine structured methods with real-life examples, while also addressing the emotional and psychological dimensions of choice. This is particularly relevant for leaders, managers and professionals who deal with uncertainty, risk, or complex environments.

📌 The Decision-Making Journey

Step 1: Identifying the real problem — not just the symptom
Step 2: Clarifying the objectives — strategic vs operational
Step 3: Analysing the current situation — stakeholders, causes, risks
Step 4: Exploring options — effectiveness, coherence, relevance
Step 5: Making and owning the decision

💡 Tools & Techniques

SMART goals
SWOT and Pareto analysis
Fishbone (Ishikawa) diagrams
Stress management and emotional drivers
Mindfulness for decision clarity

🎯 Target audience

Professionals, leaders, team coordinators, and anyone responsible for decisions under time pressure.

🎯 Objectives

Gain clarity, reduce stress in decision moments, and develop a consistent approach to evaluating and making choices.

🛠️ Format

In-person or online (Zoom / Miro)

⏱️ Duration

1 day

🔧 Tools & methods

Interactive reflection, case studies, decision-making frameworks, personal drivers mapping

🌟 Benefits

Improved confidence, stronger decision-making structure, better collaboration, and faster recovery after mistakes

🌏 Intercultural Management – Turning Diversity into Strength

In a multicultural environment, diversity is a precious asset — but also a source of misunderstandings, tension, or even conflict. This training helps teams and managers navigate cultural complexity with clarity, sensitivity, and effectiveness.

Through this session, we explore how culture shapes communication, leadership, body language, emotional expression, gender relations, attitudes toward authority and time, and many more subtle dimensions of teamwork. Using models such as Hofstede’s Cultural Dimensions and Trompenaars’ Seven Dimensions, we provide concrete frameworks for understanding and working across cultures.

Having facilitated trainings for 15+ years across Europe and Southeast Asia, I know firsthand how cultural awareness can transform collaboration. This training doesn’t promote uniformity — it fosters curiosity, empathy, and the ability to adapt without judgment.

🧭 Key Cultural Dimensions We Explore

Power distance and leadership expectations
Individualism vs collectivism
Time orientation: linear, cyclical, or flexible?
Emotional expressiveness and non-verbal communication
Uncertainty avoidance and conflict resolution styles

🛠️ Building Intercultural Intelligence

This training invites participants to become aware of their own cultural biases and develop practical tools for intercultural collaboration — including inclusive communication, non-judgmental feedback, and adaptive leadership in diverse teams.

Target audience:

Multicultural teams, HR professionals, managers working in global contexts, NGOs and international staff

Objectives:

Improve cultural awareness and reduce unconscious bias
Develop inclusive communication and leadership styles
Strengthen collaboration and conflict prevention in diverse teams

Format:

In-person or online (Zoom / Miro)

Duration:

1 day

Tools & methods:

Hofstede and Trompenaars frameworks
Case studies, simulations, and self-reflection
MBTI and cultural preferences
Interactive exercises on perception and meaning

Benefits:

Greater

🌅 Preparing for Retirement – A Meaningful Transition

Retirement is often approached from a purely financial or administrative perspective — but its emotional, relational and existential dimensions are just as important. This training offers a human-centred preparation for one of life’s most impactful transitions.

Retirement means more than stopping work. It means letting go of a professional identity, redefining your daily rhythm, and reimagining your purpose. For many, it raises deep questions: “Who am I without my job?” “What will I do with my time?” “How will I stay connected and feel useful?”

🧭 Key Themes We Explore

Understanding the psychological and emotional impact of retirement
Exploring identity and life balance beyond work
Communicating the transition with your manager and colleagues
Transmitting knowledge and experience meaningfully
Envisioning a new chapter: contribution, learning, joy

🛠️ Methodology

Based on tools and reflections developed through many seminars and workshops, this training combines personal reflection, guided discussion, and collective sharing. It creates a safe and inspiring space to imagine retirement not as an end, but as a beginning.

Target audience:

Professionals approaching retirement (typically 6–18 months before leaving)

Objectives:

Prepare emotionally and mentally for retirement
Recognise and value your professional legacy
Start designing a meaningful post-retirement life

Format:

In-person or online (Zoom)

Duration:

Half-day or full day

Tools & methods:

Structured exercises based on the Retirement Handbook and Slides
Storytelling, self-reflection, peer sharing
Coaching tools for transition and identity

Benefits:

Greater clarity, peace of mind, and motivation to prepare a fulfilling new chapter of life.

💼 Becoming Self-Employed – From Employee to Independent

In a world of accelerating automation and AI disruption, traditional jobs are rapidly disappearing. As early as the 1990s, economist and futurist Jeremy Rifkin predicted this shift in his well-known book “The End of Work”, warning that the rise of intelligent machines would make many jobs obsolete. Today, that prediction is unfolding faster than ever. In this context, the future belongs to those who can adapt, reinvent themselves, and take ownership of their professional path.

This training is designed for individuals who wish to transition from employee status to becoming self-employed, whether as freelancers, entrepreneurs, or independent professionals.

It’s more than just a career change — it’s a transformation in mindset, identity, and lifestyle.

🚀 Target audience

Professionals considering a shift to independent work
Individuals facing job insecurity due to automation and AI
Employees in search of greater freedom, creativity, and personal alignment

🎯 Objectives

Understand the psychological and emotional shifts required to become self-employed
Explore your personal strengths, motivations, and blind spots
Gain clarity on the key aspects of launching and sustaining a freelance or entrepreneurial career
Learn how to navigate legal, financial, and visibility challenges
Build confidence and overcome the fears of stepping into the unknown

🧭 Format

1-day interactive training (in-person or online)
Individual and group activities
Self-assessment tools and guided reflection
Sharing of personal experience by the trainer

⏱️ Duration

1 full day (6 to 7 hours)

🛠️ Tools & methods

Coaching techniques
Personality and motivation assessments
Strategic mapping exercises
Peer-to-peer learning
Real-life case studies

🌱 Benefits

A clear vision of your professional independence path
Better understanding of your emotional blockers and enablers
Awareness of the administrative and financial basics
Tools to build visibility and attract clients
Empowerment to embrace change and take ownership of your life

💬 About the trainer

Xavier Denoel has been working independently for over 15 years after leaving a well-paid international position. His journey from employee to entrepreneur has taught him the deep psychological, emotional, and strategic shifts involved in this transition. He brings not only practical tools but also a strong human-centered approach rooted in self-awareness, courage, and responsibility.